Shipping policy

Thank you for shopping with us. We currently ship to all locations within India, and for international orders, you can contact us directly at customercare@brooklane.shop . All orders are processed within 1–3 business days, excluding weekends and holidays. You will receive a confirmation email once your order has been shipped. Shipping charges are calculated and displayed at checkout. Standard shipping typically takes 5–7 business days, while express shipping takes 2–4 business days; however, delivery times may vary depending on your location and courier delays. Once your order is shipped, we’ll email you a tracking link so you can monitor the delivery status. Please note that we are not responsible for packages lost or damaged during transit. If your order is marked as delivered but hasn’t arrived, we recommend checking with neighbors or your local courier office first. For any further assistance, feel free to reach out to us at customercare@brooklane.shop .